About us

Welcome to brandparts.in, India's pioneering e-commerce platform dedicated exclusively to consumer electronic spare parts. Operated by Ainabie Technology Solutions Pvt. Ltd. (ATS), we serve as a trusted technology partner for major brands, bridging the gap between official brand warehouses and consumers.

Studies indicate that unless repair costs are kept affordable, customers abandon repairs, leading to a massive increase in electronic waste. To address this, brandparts.in was built in direct alignment with the Government of India's Right to Repair initiative. Our mission is to make original spare parts easily accessible to end-users and independent repair technicians, helping keep repair costs low while extending the life of your household appliances.

The Company Behind: The company, Ainabie Technology Solutions Pvt. Ltd. was established in 2024 to bring absolute transparency, reliability, and digital innovation to the highly unorganized appliance repair sector. Our vision is to build a verified ecosystem where consumers never have to second-guess the authenticity of the parts they purchase.

The brandparts.in Guarantee: Why You Can Trust Us We understand that purchasing parts online requires trust, which is why our entire business model is built on transparency and verification:

  • 100% Genuine Direct Sourcing: We do not stock inventory or buy from third-party vendors. Every single order is picked up directly from the official warehouses of brands like Voltas, Carrier, Midea, Motorola, Nokia, Realme TechLife, and MarQ by Flipkart. We strictly reject duplicate, compatible, or grey-market parts.
  • Verifiable Tracking: When your order ships, the pickup location on your tracking link will reflect the actual city of the brand's official warehouse, a fact you can easily verify yourself.
  • Guaranteed Protection: Every spare part purchased through our platform comes with a standard 3-month warranty from the date of delivery. Furthermore, if you receive a wrong or defective part, we offer a hassle-free return and refund policy within 3 days of delivery.
  • Enterprise-Grade Security: While we operate on a prepaid-only model to secure on-demand inventory directly from brands, your payments are processed through Razorpay—a PCI-DSS compliant gateway trusted by major banks. We never store your financial data.

Corporate Credentials We are a fully compliant, legally operating entity in India, proudly recognized by the Startup India initiative (Cert. No: DIPP182016) and registered under the MSME framework. Our registered corporate and development offices are based in Electronic City, Bengaluru, Karnataka. Customers can freely verify our standing via the Ministry of Corporate Affairs website mca.gov.in (CIN: U70200KA2024PTC189177) and the official GST portal gstin.gov.in (GSTIN: 29ABACA7926K1ZA).

Contact Our Support Team Whether you need help identifying the correct part for your appliance model or tracking an order, our dedicated team is here to assist you.

  • Helpline Phone: +91 90365 99799
  • WhatsApp: +91 99000 12939
  • Email: support@brandparts.in
  • Working Hours: Monday to Saturday, 10 a.m. to 7 p.m.